Returns & Exchanges

At American Express, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided in your confirmation email and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Take your package to any authorized carrier location. Once we receive and inspect your return, your refund will be processed to your original payment method within 5-7 business days.